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UB Cash outs...An update from the informed, Holdemking777, 9. Dec 2003 13:58
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Okay Okay....yes UB fell a few days behind on some cashouts so now all the crazies start screaming the sky is falling. Well I can tell you know that all of UB cash outs are up to date and that there is a hiring frenzy in the customer service department. UB being one of the premier sites for online poker has experienced a great deal of growth in the past few months. Part of it comes from the world poker tour events, part from a great advertising campaign, and finally having many pro players who are a part of the site. I play UB and have talked to reliable sources today who assure me everything is fine, the cashouts are being processed in allotted time, and everything will be getting even fast as they continue to hire. So everyone lets relax. Your friend....Holdemking777
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Re: UB Cash outs...An update from the informed, ekim2000, 9. Dec 2003 15:10
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i'll relax when I get my $2,000 that I requested on November 6 that seems to be lost.
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Re: UB Cash outs...An update from the informed, MozMan, 9. Dec 2003 17:41
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Funny thing is, I have been cashing out regularly over the last few weeks, and have experienced no delays at all...

Of course, I use Neteller, and my cashouts go there automatically. Maybe that has something to do with it.

-Moz

"How can Ace be one AND eleven? Huh? What kind of god would allow THAT?"
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Re: UB Cash outs...An update from the informed, ekim2000, 9. Dec 2003 23:37
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And you can't expect people "not" to get pissed off when dealing with their money!
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Re: UB Cash outs...An update from the informed, ekim2000, 11. Dec 2003 14:03
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Good news:

Dear sir:

Please see below for the information you have requested:

62xxx - was requested as a direct deposit and was refused so we have sent a cheque out to you on December 8, 2003

55xxx - unfortunately, the cheque requests did not get produced on the day this withdrawal was requested. We apologize for the oversight and will be sending these winnings to you via Federal Express at our expense.

Once again, we apologize for the oversight and for any inconvenience.

Sincerely,

Reed Jones,
Accounting Department
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