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Server Time: 12/2/2008 9:16:09 AM PACIFIC |
 UB has MAJOR member ERRORS, Eric, 15. Sep 2003 17:14 | ||
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| Hi everyone, I recently withdrew $240 from my account, leaving $30.30 left for me to play with at tables. Well today I sat down at a table and I couldnt sit because it said my account was at -$69.70. I then checked my transaction history. They credited $100 to my visa today because i had deposited a total of $100 and thats how it works so the other $140 is suppose to come in check form. Well i have $30.30 in my account right now to play with and i click to sit at a table and it says i have -$69.70. 30.30+69.70 is 100, so the *genius* that credited the $100 to my visa took it out of my current account instead of the real $240 i withdrew earlier. This is a major problem on UB member services part. They cant be having such problems. Anyway, I sent UB 3 emails today and of course it will take days for them to respond! Any thoughts? | ||
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| Re: UB has MAJOR member ERRORS, CodyHartman, 15. Sep 2003 20:04 | ||
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| First off That SUX. But why did u withdrawl moeny then visa more in? I personally have not had a problem with their #'s there but this would worry me. I have a pending withdrawl for a win a had and it has been over 10 days I am starting to wonder, but they say it can take up to 14 days. And yes there customer service department is always backed upb/c of the problems they have and that sux WORSE. | ||
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