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Starting up a new room, David McCasey, 15. May 2003 07:26
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We will be opening a poker room soon and are soliciting input. What are some general likes and dislikes of poker rooms?

Any responses will be appriciated and can be sent to Dmccasey@ho-chunk.com

Please indicate if you wouldn't mind future correspondence.
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Re: Starting up a new room, Big_Slick, 15. May 2003 07:34
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This might be a stupid question... but is this an on-line room or a b&m room?

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Re: Starting up a new room, David McCasey, 15. May 2003 11:48
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on 15. May 2003 07:34 Big_Slick wrote:
> This might be a stupid question... but is this an on-line room or a b&m room?
>
>
We are adding Poker tables among other new games to our Casino, just seeking some input from a players perspective.
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Re: Starting up a new room, stdioh, 15. May 2003 15:08
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Oh, a B&M room? Fair enough. Here are a few things I look for:

1) Clean tables. I cannot abide a table that has worn felt covered in gunge...changing the felt often is a really big one for me.

2) Really personable floor people. Dealers come in good, bad, and ugly, but I think it is really important to have very courteous floor managers.

3) Noise reduction. While putting slots right next to the cardroom puts more income generation in a smaller space, I hate listening to slot machines while I play. If slots have to be near the cardroom, putting something between the room and the machines to deaden the sound, such as pannelling, is a really good idea.

4) Large tables. I would rather have lots of elbow room at the table, but have little aisle space between the tables than be sitting in my neighbours' laps.

5) Lines on the tables. If there is a "yellow line" around the table, it makes a clear definition between a player's construction area and the pot. Then when cards get mucked or bets get made, it is easier to make calls as to what is a completed action, string bet, actually a muck, etc. This saves time and we all want more hands dealt per hour.

6) Rake vs. Session Fee Concerns. I play in a casino that has a 5-10 game that is raked and all the higher games have a session fee. The session fee takes almost no time to collect, whereas rakes take more time, slowing the game. When there is a session fee, it also encourages players to encourage eachother to play quickly because they want to get as many hands per hour as possible. The more hands dealt per hour, the less overhead for the players, so the more worthwhile a session fee is over a rake.

7) Clear display of all the rules on the wall. I'm all for big thick rule books. Everything that a rule can be made about should have a rule made about it, because again it makes it quick and easy to render a decision. If the dealer accidentally turns over the turn card before the action is completed, it is a real pain to sit there while people argue about it. Having a rule that covers this eventuality gets things moving again quickly. Thus the more rules the better.

8) It should go without saying, but I'll say it anyway, get dealers who are fast and good. A mistake in poker always costs some player money...the house can't just match the pot and award it to both players...so it is important that mistakes don't happen often, but that the game still moves quickly.

9) The best supervisors are duals...sup's that also work shifts as dealers. If you have duals in your casino I would suggest loading lots of them as poker dealers and poker supervisors.

10) Comp the players for the time they sit. Even if the comp is really piddly. Give them free beverages while they are playing and put 50c on their players' cards for every hour they are at the tables. Little things like that make a difference.

11) Lastly, be really strict in enforcing rules about polite behaviour, foul language, dealer abuse, etc. The guys who spread ill will around the casino won't make the pros leave, but they will chase away the recreational players by robbing them of their fun. When they leave, the pros leave too.
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Re: Starting up a new room, pillsnbooze, 15. May 2003 15:19
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When are the new games going to open up? I started playing poker recently, but am also looking forward to getting some craps tables in Wisconsin.
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Re: Starting up a new room, stdioh, 15. May 2003 10:37
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I you are thinking of starting up an online poker room, my advice would be don't do it. The market is already saturated and you'll have a really hard time making money. If it is a B&M cardroom, you'll get much better input reading casino literature than soliciting comments from players on an internet forum. In either case, hire a market analyst.
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Re: Starting up a new room, JunglingS, 15. May 2003 11:04
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Yes, hire someone to take care of your marketing.

I can send you my wife's resume. . .
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Re: Starting up a new room, noiseboy, 15. May 2003 16:08
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Time charge over rake and don't make it too steep so that nobody can beat it. The reason being that you want some of the players to make money at the lower limits so that they will eventually come to you saying, "how come you don't spread a higher limit?" Then you get a higher limit, more profitable table going. You want to have more limits available and more games to choose from because this draws people out of other cardrooms and into yours. Have tournaments, whether or not they are very profitable in themselves, people tend to play in sidegames after they bust out of a tournament, and they tend to play on a night they might not have even come down to the cardroom.
Also, it helps to have yummy food!

Thats about it, good luck!
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Re: Starting up a new room, stdioh, 16. May 2003 10:14
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Yes. I can tell you right now that if there were a casino closer to me that offered tournaments regularly, they would draw me away from my "home" casino instantly.
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